Privacy Policy

Effective Date: August 25, 2024
Last Updated: August 25, 2024

Bravo Zulu Global LLC, operating as Elite Bike Tours (“we,” “us,” or “our”), is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share your information when you visit our website, www.elitebiketours.com (“Website”), or use our services, including through Stripe's payment platform.

By using our Website, you consent to the practices outlined in this Privacy Policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

a. Personal Information

We collect personal information you provide directly to us, such as:

• Name, email address, phone number, and mailing address.
• Payment information (processed securely through Stripe).
• Motorcycle information, including registration and insurance details.

b. Non-Personal Information

We automatically collect non-identifiable information, including:

• Browser type, IP address, operating system, and referral data.
• Website usage, including pages visited and time spent.

2. How We Use Your Information

Your information is used to:

• Process bookings and payments.
• Provide customer support and respond to inquiries.
• Fulfill travel and tour services, including hotel reservations, motorcycle shipping, and insurance arrangements.
• Enhance and improve our Website and services.
• Send important notifications regarding your booking and tour.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your data as follows:

a. Service Providers

Your information may be shared with trusted third-party vendors (e.g., customs agents, airlines, hotels) for processing bookings, payments, and other services.

b. Legal Obligations

We may disclose your information to comply with legal requirements or protect our rights.

4. Payment Processing

We use a third-party vendor for secure payment processing. The vendor collects and processes payment information according to its privacy policy.

We do not store your full payment details on our servers. For questions about payment security, contact us at info@elitebiketours.com.

5. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to:

• Analyze Website performance and improve user experience.
• Remember preferences and login details.

You can manage cookies through your browser settings. However, disabling cookies may limit functionality on the Website.

6. Data Security

We implement appropriate technical and organizational measures to protect your information. However, no method of data transmission or storage is completely secure. You acknowledge this risk when providing personal information.

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access, update, or delete your personal information.
• Withdraw consent for processing your data.
• Request additional details about the data we collect.

To exercise these rights, please contact us at info@elitebiketours.com or call (337) 230-7809.

8. Third-Party Links

Our Website may link to third-party websites. We are not responsible for the privacy practices or content of these external sites.

9. Children's Privacy

Our Website is not intended for children under the age of 18. We do not knowingly collect information from minors.

10. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page, with the “Last Updated” date revised accordingly.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Bravo Zulu Global LLC
Email: info@elitebiketours.com
Phone: (337) 230-7809
Address: 1811 Rees St, Suite C, Breaux Bridge, Louisiana 70517